covid prevention page policy ~ politique de prévention
Due to shipping delays caused by viral prevention measures, such as countries closing their borders or not accepting international shipments:
- Supa Size It will cancel orders in high-risk COVID-19 areas. All cancellation will be communicated via email promptly and a full refund will be giving.
- Supa Size It take the spread of virus seriously, the following shipping sanitation measures have been put in place:
- We wear a mask and disposable gloves at all times. - when handling packages.
- Conduct the following procedure when opening original shipping packages or removing from outer packaging:
- Have the appropriate tools such as a utility knife, ready for opening the box
- Tools are wiped carefully with disinfectant after use and before storing away.
- Remove and change our gloves after the box has been opened before retrieving the item inside.
- We retrieve the item inside the box with a clean pair of gloves.
- Set aside the item on an area previously wiped clean with disinfectant spray or wipes.
- Discard/recycle the outer box.
- Remove gloves and wash our hands with soap and water for at least 20 seconds.
- Wear a new pair of gloves when distributing items.